Environments and support

The addresses Subcontext uses, how to test safely, and how to get help.

One environment#

Subcontext has one environment, with no separate sandbox address.

What Address
The API https://subcontext.com/api/v1
Access tokens https://subcontext.com/oauth/token
The embeds' scripts https://js.subcontext.com
The OpenAPI document https://subcontext.com/developers/api/openapi.yaml

Testing safely#

Tests do real things. A test lead appears in your CRM, and a test chat can send a real text message.

  • Use your own details (your own name, email address and phone number) when you try an embed or send a test lead.
  • Try embeds on a test page of your own website, such as a staging site, after adding that site's address to the embed's approved websites. Embeds don't run from a file opened on your computer.
  • Keep secrets out of test code you might share. The examples read them from environment variables.

If your website has a content security policy#

A content security policy lists the places a website may load things from. If yours has one, allow Subcontext:

  • script-src https://js.subcontext.com
  • connect-src https://subcontext.com wss://subcontext.com

Some embeds need more. Each embed's guide lists what.

Getting help#

Email hello@subcontext.com. Include the embed or API request you're working on, the page address, and any message from the browser console or the API's response. Don't include your client secret.

Stuck, or something missing?

Get in touch and a person on the team will help.

Contact us