Compliance checks

The 28 MCP tools in Compliance checks, granted with the compliance_checks scope under AI agents.

To let an assistant use these tools, grant AI agents on the consent screen, or just Compliance checks under its Fine-tune. The scope is compliance_checks. Read tools work with Read only or Read & write access; write tools only with Read & write.

Your assistant doesn't see these tools straight away. It finds them with search_tools or describe_tools, and runs one with use_tool, passing its name and arguments. Most assistants do this for you: just ask for what you want.

What your assistant is told about this group

Compliance checks test an agent before customers meet it. A question group is a set of test questions. A run puts each one to an agent version in a practice conversation that no customer sees, and grades the answer: by an AI judge, by fixed checks on the wording, and by which tools the agent used. Write groups (or install a starter pack), add single questions or multi-turn scripts, then estimate_check_run and start_check_run. Schedules repeat a run daily, weekly or monthly. Runs SPEND CREDIT, counted separately as compliance spend: show the user the estimate first. Recording a script from a live chat is done in the dashboard.

The descriptions below are the ones your assistant reads, so they're written for it. When a connection covers more than one organisation, the assistant passes org (the organisation's slug, from list_orgs) to say which one.

list_check_runs

Read List compliance check runs

Compliance check runs: question groups put to an agent version in practice conversations and graded. Filter as on the dashboard: agent, group, status, channel, outcome (clean or with issues) and date range.

Arguments

FieldTypeDescription
agent_id string
question_group_id string
status string One of: "pending", "running", "completed", "failed", "canceled"
channel string One of: "web", "sms", "email", "voice"
outcome string clean = every question passed; issues = anything failed, partialled, errored, was skipped or hit the budget One of: "clean", "issues"
from string Runs created on/after this date (YYYY-MM-DD)
to string Runs created on/before this date (YYYY-MM-DD)
limit integer Max rows (1-100, default 30)
org string Organisation slug: required when this authorization covers more than one organisation (see list_orgs)

get_check_run

Read Get a compliance check run

One check run with its per-question item rows (status, verdict, cost). Use get_check_run_item for an item's full grading evidence.

Arguments

FieldTypeDescription
id required string
org string Organisation slug: required when this authorization covers more than one organisation (see list_orgs)

get_check_run_item

Read Get a compliance check run item

One graded question with all its evidence: the question as it was asked, the agent's actual answer and tool calls, the results of the fixed checks, the AI judge's reasoning, and for multi-turn scripts the result of each turn.

Arguments

FieldTypeDescription
id required string
org string Organisation slug: required when this authorization covers more than one organisation (see list_orgs)

list_check_question_groups

Read List compliance question groups

The org's compliance check question groups with question counts and each group's latest run.

Arguments

FieldTypeDescription
org string Organisation slug: required when this authorization covers more than one organisation (see list_orgs)

get_check_question_group

Read Get a compliance question group

One question group: every question (simple and scripted, with expected answers, tool assertions and matchers) and its ten latest runs.

Arguments

FieldTypeDescription
id required string
org string Organisation slug: required when this authorization covers more than one organisation (see list_orgs)

list_check_schedules

Read List compliance check schedules

Recurring compliance check runs, soonest first, with each schedule's latest run. Manager or owner.

Arguments

FieldTypeDescription
org string Organisation slug: required when this authorization covers more than one organisation (see list_orgs)

list_check_starter_packs

Read List compliance starter packs

Ready-made question packs that install_check_starter_pack copies into an editable group.

Arguments

FieldTypeDescription
org string Organisation slug: required when this authorization covers more than one organisation (see list_orgs)

estimate_check_run

Read Estimate a compliance check run

The expected cost of running a question group on a channel (what the org is billed, in US cents), and the cost ceiling start_check_run would default to. Pass agent_id (and optionally agent_version_id) to price that agent's model; without one it's priced at the screening model. Changes nothing.

Arguments

FieldTypeDescription
question_group_id required string
channel string One of: "web", "sms", "email", "voice"
agent_id string
agent_version_id string
org string Organisation slug: required when this authorization covers more than one organisation (see list_orgs)

start_check_run

Write Start a compliance check run

SPENDS CREDIT (on the compliance ledger). Runs every question in a group against an agent as sandboxed conversations and grades them; results arrive over the next minutes (get_check_run). The version defaults to production (else draft). Pin a journey with product_slug + journey_slug (+ presentation_slug); fixture starts from an existing insurance state and needs that pin. cost_ceiling_cents defaults to a multiple of the estimate (estimate_check_run). Confirm the estimate with the user first.

Arguments

FieldTypeDescription
question_group_id required string
agent_id required string
agent_version_id string
channel required string One of: "web", "sms", "email", "voice"
cost_ceiling_cents number
name string
product_slug string
journey_slug string
presentation_slug string
fixture string One of: "none", "issued_quote", "expired_quote", "returning_application", "declined_application", "bound_policy", "cooling_off_policy", "policy_in_arrears", "renewal_approaching", "cancelled_policy", "bound_policy_with_claim"
org string Organisation slug: required when this authorization covers more than one organisation (see list_orgs)

cancel_check_run

Write Cancel a compliance check run

Stops a running check run; items not yet started are skipped.

Arguments

FieldTypeDescription
id required string
org string Organisation slug: required when this authorization covers more than one organisation (see list_orgs)

rename_check_run

Write Rename a compliance check run

Names a run (blank clears it, showing the group's name).

Arguments

FieldTypeDescription
id required string
name string
org string Organisation slug: required when this authorization covers more than one organisation (see list_orgs)

compare_check_runs

Read Compare two compliance check runs

Pairs up two runs' questions and classifies each as improved, regressed, unchanged, or only in one run, with a summary. cross_group warns that the runs used different question groups.

Arguments

FieldTypeDescription
base_id required string
other_id required string
org string Organisation slug: required when this authorization covers more than one organisation (see list_orgs)

generate_check_questions

Write Generate compliance questions with AI

SPENDS CREDIT. Has the AI write a new question group for a product (10, 20 or 30 questions, about 10 to 30 seconds, in the background). The new group then shows in list_check_question_groups; progress_url shows it running.

Arguments

FieldTypeDescription
product_id required string
count integer One of: 10, 20, 30
org string Organisation slug: required when this authorization covers more than one organisation (see list_orgs)

run_check_schedule_now

Write Run a compliance schedule now

SPENDS CREDIT. Starts a schedule's run immediately, out of cadence, with the schedule's own settings. Confirm with the user first. Manager or owner.

Arguments

FieldTypeDescription
id required string
org string Organisation slug: required when this authorization covers more than one organisation (see list_orgs)

create_check_question_group

Write Create a compliance question group

Creates an empty question group; add questions with create_check_question or create_check_script, or start from install_check_starter_pack.

Arguments

FieldTypeDescription
name required string
description string
org string Organisation slug: required when this authorization covers more than one organisation (see list_orgs)

update_check_question_group

Write Rename a compliance question group

Changes a question group's name or description.

Arguments

FieldTypeDescription
id required string
name string
description string
org string Organisation slug: required when this authorization covers more than one organisation (see list_orgs)

delete_check_question_group

Write Delete a compliance question group

PERMANENT. Deletes a question group and its questions (past runs keep their snapshots). Confirm with the user first.

Arguments

FieldTypeDescription
id required string
org string Organisation slug: required when this authorization covers more than one organisation (see list_orgs)

clone_check_question_group

Write Clone a compliance question group

Copies a question group and all its questions into a new, editable group.

Arguments

FieldTypeDescription
id required string
org string Organisation slug: required when this authorization covers more than one organisation (see list_orgs)

install_check_starter_pack

Write Install a compliance starter pack

Copies a starter pack (list_check_starter_packs) into a new, editable question group.

Arguments

FieldTypeDescription
key required string
org string Organisation slug: required when this authorization covers more than one organisation (see list_orgs)

create_check_question

Write Add a compliance question

Adds a simple question to a group: the customer message(s), and how a correct answer is judged (expected answer, required and forbidden tool calls, text matchers). For a multi-turn script with per-turn expectations use create_check_script.

Arguments

FieldTypeDescription
question_group_id required string
question required string What the simulated customer says first.
follow_ups array of string Further customer messages, in order.
expected_answer string What a correct reply says, for the LLM judge.
expected_tools array of object Tools the agent must call (input matched if given).
expected_tools[].name string
expected_tools[].input object
forbidden_tools array of string
matcher_config object Deterministic text checks on the reply.
matcher_config.contains array of string
matcher_config.contains_any array of string
matcher_config.not_contains array of string
matcher_config.matches array of string
matcher_config.not_matches array of string
notes string
position integer
org string Organisation slug: required when this authorization covers more than one organisation (see list_orgs)

update_check_question

Write Update a compliance question

Changes a simple question. Only the fields given change.

Arguments

FieldTypeDescription
id required string
question string What the simulated customer says first.
follow_ups array of string Further customer messages, in order.
expected_answer string What a correct reply says, for the LLM judge.
expected_tools array of object Tools the agent must call (input matched if given).
expected_tools[].name string
expected_tools[].input object
forbidden_tools array of string
matcher_config object Deterministic text checks on the reply.
matcher_config.contains array of string
matcher_config.contains_any array of string
matcher_config.not_contains array of string
matcher_config.matches array of string
matcher_config.not_matches array of string
notes string
position integer
org string Organisation slug: required when this authorization covers more than one organisation (see list_orgs)

delete_check_question

Write Delete a compliance question

PERMANENT. Deletes one question from its group. Confirm with the user first.

Arguments

FieldTypeDescription
id required string
org string Organisation slug: required when this authorization covers more than one organisation (see list_orgs)

clone_check_question

Write Clone a compliance question

Copies one question within its group, e.g. to vary it.

Arguments

FieldTypeDescription
id required string
org string Organisation slug: required when this authorization covers more than one organisation (see list_orgs)

create_check_script

Write Add a scripted compliance check

Adds a multi-turn script to a group: a sequence of customer turns, each with its own expectations, plus final whole-conversation checks. Manager or owner.

Arguments

FieldTypeDescription
question_group_id required string
question required string The script's title.
notes string
turns required array of object Each turn: what the customer says and what must be true of the agent's reply.
turns[].say string
turns[].expected_answer string
turns[].expected_tools array of object
turns[].expected_tools[].name string
turns[].expected_tools[].input object
turns[].forbidden_tools array of string
turns[].matcher_config object
turns[].expected_stage string Journey stage key the reply must reach.
final object Checks on the whole conversation once the turns are done.
final.expected_tools array of object
final.expected_tools[].name string
final.expected_tools[].input object
final.forbidden_tools array of string
final.expected_stage string
org string Organisation slug: required when this authorization covers more than one organisation (see list_orgs)

update_check_script

Write Update a scripted compliance check

Replaces a script's turns and final checks (send the whole script). Manager or owner.

Arguments

FieldTypeDescription
id required string
question required string The script's title.
notes string
turns required array of object Each turn: what the customer says and what must be true of the agent's reply.
turns[].say string
turns[].expected_answer string
turns[].expected_tools array of object
turns[].expected_tools[].name string
turns[].expected_tools[].input object
turns[].forbidden_tools array of string
turns[].matcher_config object
turns[].expected_stage string Journey stage key the reply must reach.
final object Checks on the whole conversation once the turns are done.
final.expected_tools array of object
final.expected_tools[].name string
final.expected_tools[].input object
final.forbidden_tools array of string
final.expected_stage string
org string Organisation slug: required when this authorization covers more than one organisation (see list_orgs)

create_check_schedule

Write Schedule recurring compliance checks

Runs a question group against an agent on a cadence (daily, weekly, monthly) at hour_utc. Every run SPENDS CREDIT on the compliance ledger: confirm with the user. Manager or owner.

Arguments

FieldTypeDescription
question_group_id required string
agent_id required string
agent_version_id string
channel required string One of: "web", "sms", "email", "voice"
cadence required string One of: "daily", "weekly", "monthly"
hour_utc required integer 0-23, the UTC hour it runs.
name string
fixture string One of: "none", "issued_quote", "expired_quote", "returning_application", "declined_application", "bound_policy", "cooling_off_policy", "policy_in_arrears", "renewal_approaching", "cancelled_policy", "bound_policy_with_claim"
product_slug string
journey_slug string
presentation_slug string
org string Organisation slug: required when this authorization covers more than one organisation (see list_orgs)

update_check_schedule

Write Update a compliance check schedule

Changes a schedule, including pausing it (enabled: false). Every field is required, as on the schedule form: read it first (list_check_schedules) and send the current values for anything unchanged. Manager or owner.

Arguments

FieldTypeDescription
id required string
question_group_id required string
agent_id required string
agent_version_id string
channel required string One of: "web", "sms", "email", "voice"
cadence required string One of: "daily", "weekly", "monthly"
hour_utc required integer 0-23, the UTC hour it runs.
name string
fixture string One of: "none", "issued_quote", "expired_quote", "returning_application", "declined_application", "bound_policy", "cooling_off_policy", "policy_in_arrears", "renewal_approaching", "cancelled_policy", "bound_policy_with_claim"
product_slug string
journey_slug string
presentation_slug string
enabled required boolean
org string Organisation slug: required when this authorization covers more than one organisation (see list_orgs)

delete_check_schedule

Write Delete a compliance check schedule

Stops a recurring check schedule for good (past runs stay). Manager or owner.

Arguments

FieldTypeDescription
id required string
org string Organisation slug: required when this authorization covers more than one organisation (see list_orgs)

Stuck, or something missing?

Get in touch and a person on the team will help.

Contact us