Subcontext Platform Map
A 60 second overview of Subcontext capability.
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Control every step

Governance & Compliance

Every decision and conversation logged, controlled and auditable.
Consumer DutyFCA conductDecision logging Conversation loggingTool permissionsHuman review Vulnerability frameworkAudit
Create insurance

Insurance Infrastructure

Full capability to build, price and underwrite products.
Quote & Bind engine Underwriting rule pack Reinsurance treaty layer Decision engine Product layer
Manufacturerules · capacity
Orchestration core

Assistant Decision Layer

Create the native AI assistants, their behaviour and escalation logic.
Persona: role, voice, sales style Context: memory, state, journey Conduct rules & escalation triggers Conversation state engine Tool orchestration Knowledge library Decision logic & routing Human escalation
Distributequote · sell
Distribution

Customer Channels

Enable one continuous conversation, on any channel.
WhatsAppSMSEmailAI Voice Web ChatEmbeddedLLM Connector
Administerrecords · servicing
Administer

Policy Operations

Administer business written through native AI.
Applications Quotes Policies & lifecycle CRM Payments Documents Customer records
Learn with every interaction

Intelligence & Analytics

Every conversation becomes structured signal.
ConversationConversionDistribution ProductCustomer intentComplianceOperational
Foundation

Organisation

The administration framework for insurers using Subcontext.
MembersRoles & permissionsDomains TemplatesAPI applications